My video is not working

If your video is not working, you will want to confirm a few things:

  • Video calling only works if you are calling another FireRTC customer

  • Your browser needs access to your camera. See above under the "Permission denied" FAQ on how to allow your browser access to your camera.

  • Video is off by default. You need to turn it on for people to see you. You may do this after the call is connected.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.